Deposits are non-refundable. Deposit amount will be deducted from appointment balance.
Late arrival may shorten your session, in order to accommodate others whose appointments follow yours. Unfortunately additional time can not be given to clients who arrive late to their appointment. A late fee of $15 will be assessed for late arrivals of 15 minutes or more. Clients running more than 15 minutes late (WITHOUT CONTACT) will be considered a "No-Show. If the schedule permits, same-day rescheduling may be allowed.
All reschedules must be made within a two week period of the initial appointment, and must be utilized within 30 days. The current deposit will go toward the new appointment. Failure to attend the rescheduled appointment will result in your deposit being retained. As a courtesy deposits are valid for one reschedule and are otherwise non-refundable.
You will not be charged any additional fees if you cancel at least 24 hours before your appointment starts, but deposit is non-refundable. Otherwise, you will be charged 50% of service price for late cancellations and 100% for no shows.